email notifications and voice mail

Discussion in '3CX Phone System - General' started by enes.avdic, Mar 25, 2014.

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  1. enes.avdic

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    I'm hoping someone can help me out with this. I had email notifications setup where I would get an email when a call is dropped or when a voice mail is sent it would go to my email but I can't seem to get it to work again. I tried to figure it out but I don't see what I am doing wrong. I have my email added under the voice mail extension, I have it added under every queue as the queue manager also under general settings my email is set as the notification email but I am not getting anything. I have version 12, also I am having trouble with my windows licence which I am trying to resolve with my cloud server provider, might the windows licence be an issue? Thanks to anyone who takes their time to read my post and answer.
     
  2. ian.watts

    ian.watts Active Member

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    You can try resending the welcome email to yourself using Extensions. You won't need to leave a voicemail or drop your own call that way. If you don't get that welcome email (near-)instantly, something is wrong with your email config/delivery.
     
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