Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Emergency Call/911 stays off hook for monitoring even after hung up

Discussion in 'Ideas' started by Ron Herman, Jan 9, 2018.

  1. Ron Herman

    Aug 15, 2017
    Likes Received:
    If an extension dials an emergency number like 911 the session can be monitored after the phone is hung up. This would allow a security user to listen into the room where the 911 (or emergency digits) were dialed from.

    In a school example if someone is ordered to hang up the phone, and they are connected to a 911 operator, the operator could continue to monitor the situation.