Emergency calls on italy

Discussion in '3CX Phone System - General' started by Urbok, Sep 21, 2007.

  1. Urbok

    Urbok New Member

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    On italy to make an emergency call the number is 112 or 115 or 113.

    these numbers are similar to extension numbers (ex 100, 101, 199)

    when I try an emergency call with 3cx I obtain a free ring tone but some ring the tone switch to occuped.

    any suggestion? It's better if I change extension number like 900 901 902 etc?
     
  2. miraportuga

    miraportuga Member

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    I had the same problem here (Portugal) resolution was, change Extensions to 4 numbers, becouse even with extensions diferent from 112 but with 3 numbers calls wouldnt go. Making a clean instalation with a 4 digit extension number got my problem solved.

    CHeers
     
  3. Urbok

    Urbok New Member

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    how about to change the extension to a 2 number ?? I think it's the same thing no?
     
  4. miraportuga

    miraportuga Member

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    Havent tried but for what i figured so far, that would work too, has long has the extension digit is diferent from 3 it will work.

    Cheers
     
  5. Urbok

    Urbok New Member

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    noway. Just reinstalled with 4 digit instead of 3 (it's impossible to configure 3cx to use only 2 digits)

    The problem still persists!!! ifI call a 3 digit number start ringing and give an occuped tome after 5 seconds.

    If I configure an eutelia SIP account with a std sip clients these calls works perfect.
     

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