enable dialpad in CTI Mode

Discussion in 'Ideas' started by techbold, Aug 17, 2017.

enable dialpad in CTI Mode 5 5 1votes
5/5, 1 vote

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  1. techbold

    Joined:
    Nov 12, 2014
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    when the 3cxphone is in cti mode the dialpad is disabled as soon as the call is connected.
    So i can't make selections in IVRs and have to use the yealink deskphone instead.
    In v14 it was possible to dial numbers on the softphone via cti :-(
    It's still possible when the client is in softphone mode.
    Please switch back to the old behavior
     
  2. Brad Allison

    Joined:
    Jun 7, 2017
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    This issue should be corrected.