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Enable Line-In for MOH

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ebaker76

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Jul 23, 2012
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What steps do I need to take to enable the Line-In function of the Music On Hold? I have everything setup, plugged in and can tell it's coming into the server just not getting the music while on hold. It's keeps playing the default OnHold.wav
Thanks.
 
one you do that - you need to setup - Goto Settings -> General.
Under 3cx Music on Hold 0 goto Configure Line In
Give it a Name - ie: MyLineIn
Select the device from the drop down.
Select ADD
Select OK

Then at bottom hit APPLY

Then next to the "Musuc file for Music on Hold' hit the play button
Select the newly created MyLineIn from above. Select OK.

Then at bottom hit APPLY
 
Thanks. That got it working. I never could see the new option available after I added the Line-In option, but I think it was because I was trying to do it remotely and I read somewhere it needed to be done locally.
 
I generally do not log in via the webpage because it seems to bog down. I always RDP to the server and do it that way.
Glad you got it up and running.
 
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