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[Error:103] Activation of 3CX VAD

Discussion in 'CRM / Helpdesk / App Integration' started by common.lo, Mar 18, 2014.

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  1. common.lo

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    Hi there,

    Sunddely my VAD activation was lost. I was trying to activate my VAD again and it prompts out the below error message.

    "An error occurred trying to activate your license.

    License key belongs to a previous version of this product. Please contact your 3CX reseller to upgrade your license key.
    Original error: License Key Activation Failed License:103
    System: 0"

    I didn't upgrade my VAD so I am not sure what the issue is.

    VAD version: 3.0.3821.0
     
  2. VAD_Support

    VAD_Support Active Member

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    Hi there,

    Are you trying to activate the VAD license in a machine with 3CX Phone System installed?

    Please send me a private message with your license key so I take a look.

    Thanks.
     
  3. common.lo

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    Yup, trying to activate VAD.
    Already sent a pm with license key
     
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