Error after upgrade

Discussion in 'Windows' started by leepickersgill, Jun 7, 2015.

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  1. leepickersgill

    Joined:
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    Hello

    I have just upgraded to the latest services pack and on the restart I am now unable to access the web interface receiving the following errors any ideas?

    Web Page error:
    Server Error in '/management' Application.

    Configuration Error

    Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

    Parser Error Message: Could not load file or assembly '3cxpscomcpp2, Version=1.6.0.0, Culture=neutral, PublicKeyToken=*********************' or one of its dependencies. The system cannot find the file specified.

    Source Error:


    An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

    Source File: C:\ProgramData\3CX\Data\Http\Interface\web.config Line: 154

    --------------------------------------------------
    Event Log error:

    Log Name: Application
    Source: ASP.NET 4.0.30319.0
    Date: 07/06/2015 21:48:05
    Event ID: 1310
    Task Category: Web Event
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: PBX-PC
    Description:
    Event code: 3008
    Event message: A configuration error has occurred.
    Event time: 07/06/2015 21:48:05
    Event time (UTC): 07/06/2015 20:48:05
    Event ID: 1d785d2018e04ff194d9f32aaa5d555c
    Event sequence: 1
    Event occurrence: 1
    Event detail code: 0

    Application information:
    Application domain: f91eba43-61-130781836836473169
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\ProgramData\3CX\Data\Http\Interface\
    Machine name: PBX-PC

    Process information:
    Process ID: 2948
    Process name: fcgidotnet_4_0_x64.exe
    Account name: NT AUTHORITY\SYSTEM

    Exception information:
    Exception type: ConfigurationErrorsException
    Exception message: Could not load file or assembly '3cxpscomcpp2, Version=1.6.0.0, Culture=neutral, PublicKeyToken=***************' or one of its dependencies. The system cannot find the file specified. (C:\ProgramData\3CX\Data\Http\Interface\web.config line 154)
    at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
    at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
    at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
    at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded)
    at System.Web.Compilation.BuildManager.ExecutePreAppStart()
    at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)

    Could not load file or assembly '3cxpscomcpp2, Version=1.6.0.0, Culture=neutral, PublicKeyToken=********************' or one of its dependencies. The system cannot find the file specified.
    at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
    at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
    at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
    at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
    at System.Reflection.Assembly.Load(String assemblyString)
    at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)



    Request information:
    Request URL: HTTP://10.1.1.5:5000/provisioning/logo/snom360.xml
    Request path: /provisioning/logo/snom360.xml
    User host address: 10.1.1.143
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\SYSTEM

    Thread information:
    Thread ID: 35
    Thread account name: NT AUTHORITY\SYSTEM
    Is impersonating: False
    Stack trace: at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
    at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
    at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
    at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded)
    at System.Web.Compilation.BuildManager.ExecutePreAppStart()
    at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)


    Custom event details:

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="ASP.NET 4.0.30319.0" />
    <EventID Qualifiers="32768">1310</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-06-07T20:48:05.000000000Z" />
    <EventRecordID>47276</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PBX-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>3008</Data>
    <Data>A configuration error has occurred.</Data>
    <Data>07/06/2015 21:48:05</Data>
    <Data>07/06/2015 20:48:05</Data>
    <Data>1d785d2018e04ff194d9f32aaa5d555c</Data>
    <Data>1</Data>
    <Data>1</Data>
    <Data>0</Data>
    <Data>f91eba43-61-130781836836473169</Data>
    <Data>Full</Data>
    <Data>/</Data>
    <Data>C:\ProgramData\3CX\Data\Http\Interface\</Data>
    <Data>PBX-PC</Data>
    <Data>
    </Data>
    <Data>2948</Data>
    <Data>fcgidotnet_4_0_x64.exe</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>ConfigurationErrorsException</Data>
    <Data>Could not load file or assembly '3cxpscomcpp2, Version=1.6.0.0, Culture=neutral, PublicKeyToken=**********************' or one of its dependencies. The system cannot find the file specified. (C:\ProgramData\3CX\Data\Http\Interface\web.config line 154)
    at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
    at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
    at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
    at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean&amp; isRefAssemblyLoaded)
    at System.Web.Compilation.BuildManager.ExecutePreAppStart()
    at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)

    Could not load file or assembly '3cxpscomcpp2, Version=1.6.0.0, Culture=neutral, PublicKeyToken=********************** or one of its dependencies. The system cannot find the file specified.
    at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark&amp; stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
    at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark&amp; stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
    at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark&amp; stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
    at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark&amp; stackMark, Boolean forIntrospection)
    at System.Reflection.Assembly.Load(String assemblyString)
    at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)

    </Data>
    <Data>HTTP://10.1.1.5:5000/provisioning/logo/snom360.xml</Data>
    <Data>/provisioning/logo/snom360.xml</Data>
    <Data>10.1.1.143</Data>
    <Data>
    </Data>
    <Data>False</Data>
    <Data>
    </Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>35</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>False</Data>
    <Data> at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
    at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
    at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
    at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean&amp; isRefAssemblyLoaded)
    at System.Web.Compilation.BuildManager.ExecutePreAppStart()
    at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)
    </Data>
    </EventData>
    </Event>
     
  2. pj3cx

    pj3cx Active Member

    Joined:
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    Hi there,
    Sorry for the inconvenience, kindly open a ticket on our support portal (through your 3CX reseller) so that we can investigate this further.
     
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  3. leepickersgill

    Joined:
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    I have resolved this now by uninstalling and reinstalling and restoring the backup.
    Thanks
    Lee
     
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