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Error message

Discussion in '3CX Phone System - General' started by yannick11, Jun 24, 2014.

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  1. yannick11

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    Good morning.

    When I start the 3CX console, I get a message that appears.

    An exception occurredLoginForm Error: config server is not connected

    here is the message:

    [PhoneSystemException: Config server is not connected]
    TCX.Configuration.PhoneSystem.Connect() +1370
    TCX.Configuration.PhoneSystem.get_Root() +786
    WebGuiInterface.LoginForm.LoginButton_Click(Object sender, EventArgs e) +32
    Gizmox.WebGUI.Forms.TextBox.FireEvent(IEvent objEvent) +208
    Gizmox.WebGUI.Server.Context.ProcessEvent(Int64 lngTimeMarker, IEvent objEvent) +483
    A.c4d3cdb893b7f640a5aa2a40bfe2211b1.ProcessRequest(HostContext objHostContext) +1280

    [HttpException (0x80004005): Config server is not connected]
    Gizmox.WebGUI.Server.ContextContainer.HandleApplicationException(Exception objException, HostContext objHostContext) +242
    A.c4d3cdb893b7f640a5aa2a40bfe2211b1.ProcessRequest(HostContext objHostContext) +3646

    [HttpException (0x80004005): Config server is not connected]
    A.c4d3cdb893b7f640a5aa2a40bfe2211b1.ProcessRequest(HostContext objHostContext) +3951
    System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +712
    System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +169





    Why?
     
  2. lneblett

    lneblett Well-Known Member

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    Go into the Windows services and check to see if all the 3CX services are started. If not, then go ahead and manually start them, but you may need to play around a bit or look at the dependencies to see which services need which other services started first in order to start.

    This may occur on occasion, but hopefully very seldom. It seems like it may happen when Microsoft does some of their updating and I suppose that upon their reboot and reconfiguration it may have an effect and causes the occasional timeout.
     
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