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Error Registering X-Lite Softphone External

Discussion in '3CX Phone System - General' started by garambula, May 19, 2007.

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  1. garambula

    Joined:
    Apr 2, 2007
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    I hope you can help me with this issue. I'm currently trying to register my softphone (x-lite) from outside my network. I have my computer on the DMZ of my Linksys wrt54g. I have all the correct ports opened on my firewall where the 3CX PBX server resides. This is the error I am getting.

    My Ext is 102
    Auth ID 102
    Password 102

    Advanced Options
    Extension is external checked
    Bind to Media Server is not checked
    Supports Re-Invite is checked
    Supports 'Replaces' header is checked


    AuthMgr::eek:nAuthFailure Registration request from sip:102@192.168.200.5 failed. Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings

    AuthMgr::requestCredential Message SipReq: REGISTER 192.168.200.5 tid=f43e7864f33c3853 cseq=REGISTER contact=102@192.168.1.109:15990 / 2 from(wire) failed authentication!

    AuthMgr::eek:nAuthFailure Registration request from sip:102@192.168.200.5 failed. Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
     
  2. etm_ltd

    Joined:
    Nov 18, 2006
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    Hi,

    It seems your password and/or ID are not recognized.
    You have two different range of IP
    192.168.200.xx / 192.168.1.xx

    May be you have tocheck this.
     
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