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Error When Viewing Activity Log - Internal Server Error

Discussion in '3CX Phone System - General' started by tss956, Feb 13, 2018.

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  1. tss956

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    Getting an Internal Server Error (500) when viewing the activity log:

    Code:
    System.ComponentModel.Win32Exception: Success
       at System.Diagnostics.Process.StartCore(ProcessStartInfo startInfo)
       at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
       at ManagementConsoleJS.Services.CaptureService.d__8.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at ManagementConsoleJS.Controllers.CaptureController.d__4.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.AspNetCore.Mvc.Internal.ObjectMethodExecutor.d__40`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.AspNetCore.Mvc.Internal.ControllerActionInvoker.d__28.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at Microsoft.AspNetCore.Mvc.Internal.ControllerActionInvoker.d__18.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.AspNetCore.Builder.RouterMiddleware.d__4.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at ManagementConsoleJS.Middleware.ExceptionWrapperMiddleware.d__3.MoveNext()
    Ok
    
    The 3CX PhoneSystem 01 System Server service was down earlier today and I couldn't restart it from the Management Console so I had to SSH into the server and run sudo /usr/sbin/3CXStartServices.

    Does this have something to do with it?

    Thanks.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @tss956

    Are you able to view the activity log now after you started the service or does the issue persist?
     
  3. tss956

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    Thanks for touching base. The error has since disappeared.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Certainly a stopped service is able to cause such an issue. Please keep an eye on the issue and let us know if it happens again so we can further investigate.
    Glad to see the issue has been resolved
     
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