Errors on incoming T.38 fax

Discussion in '3CX Phone System - General' started by eagle2, Jul 26, 2011.

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  1. eagle2

    eagle2 Well-Known Member

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    I have an issue with incoming T.38 faxes -- parts of the page missing (several strips of about 2-3 cm / 1" in height not present, so the received page is concatenated to the half of its original height). I've checked the ECM and assured it is on.

    Most probably this is a provider problem, nevertheless there is no clue -- NO fax error indicated.

    Any ideas / somebody met similar problem ?

    Regards,
    Orlin.
     
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  2. eagle2

    eagle2 Well-Known Member

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    This proves to be provider problem (remote party) -- lack of synchronization (ISDN).
    However the interesting point is no error indication.

    Regards
     
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