Exception to allow calls thru

Discussion in '3CX Phone System - General' started by craigreilly, Mar 13, 2014.

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  1. craigreilly

    craigreilly Well-Known Member

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    I think I have seen discussion before but cannot recall.
    Is it possible when on DND to still allow calls from certain extensions?
    I tried an exception and it failed.

    So, the only thing I could think of was to setup a second extension for the user and forward calls to that extension in the exception list.
     
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  2. sigma1

    sigma1 Active Member

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    That is pretty much the only option.
     
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  3. craigreilly

    craigreilly Well-Known Member

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    Thanks for confirming Charles... Would be nice to have that as part of the exception...
    "allow this call thru to my extension"
     
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  4. sigma1

    sigma1 Active Member

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    I have not tried this yet BUT I am wondering is instead of using DND, using an out of office profile sending caller directly to VM coupled with an exception rule would accomplish this.
     
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