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Exchange and 3CX Voicemail

Discussion in '3CX Phone System - General' started by rmusgrove, Nov 13, 2015.

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  1. rmusgrove

    Nov 13, 2015
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    Is there a way to allow/support Exchange UM mailboxes AND 3CX VM? I would like to have a few extensions go to Exchange and others to use 3CX voicemail. Now - I am pretty sure there is no UI option for that - but I was wondering if I could manually configure a trunk and just forward some calls there. I tried that, but UM doesn't pick up.

    Failed call over trunk
    13-Nov-2015 15:46:30.216 PBX has dropped a message with 'User-Agent: VaxSIPUserAgent/3.1' from IP because it is on blocked UAs list
    13-Nov-2015 15:33:05.844 Leg L:41.2[Ivr] is terminated: Cause: BYE from PBX
    13-Nov-2015 15:33:05.844 [CM503008]: Call(C:41): Call is terminated
    13-Nov-2015 15:33:05.842 Leg L:41.1[Extn] is terminated: Cause: BYE from
    13-Nov-2015 15:33:02.692 Currently active calls - 1: [41]
    13-Nov-2015 15:33:01.719 [CM503007]: Call(C:41): Ivr:100 has joined, contact <sip:100@exchangeDB2.member.domain.com:5060>
    13-Nov-2015 15:33:01.716 [CM503007]: Call(C:41): Extn:164 has joined, contact <sip:164@>
    13-Nov-2015 15:33:01.715 L:41.2[Ivr] has joined to L:41.1[Extn]

    While this works:
    (regular 3cx Exchange support)
    13-Nov-2015 15:33:01.715 L:41.2[Ivr] has joined to L:41.1[Extn]
    13-Nov-2015 15:32:55.728 [CM503025]: Call(C:41): Calling T:Ivr:100@[Dev:sip:exchangeDB2.member.domain.com:5060;transport=TCP] for L:41.1[Extn]
    13-Nov-2015 15:32:55.680 [CM503027]: Call(C:41): From: Extn:164 ("My Name" <sip:164@>) to T:Ivr:100@[Dev:sip:exchangeDB2.member.domain.com:5060;transport=TCP]
    13-Nov-2015 15:32:55.680 [CM503004]: Call(C:41): Route 1: from L:41.1[Extn] to T:Ivr:100@[Dev:sip:exchangeDB2.member.domain.com:5060;transport=TCP]
    13-Nov-2015 15:32:55.678 [CM503001]: Call(C:41): Incoming call from Extn:164 to <sip:100@>

    The obvious difference is transport=tcp - no idea if that's it - or how to set it on a trunk

  2. 12494

    12494 Member

    Apr 16, 2010
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    I think it is 'all or nuthin'.

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
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