Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Excluding wallboard calls

Discussion in 'Ideas' started by Kevinrek, Mar 23, 2018.

Excluding wallboard calls 5 5 2votes
5/5, 2 votes

Tags:
  1. Kevinrek

    Kevinrek

    Joined:
    Nov 22, 2017
    Messages:
    9
    Likes Received:
    1
    Are there more people who want to see the next idea in a future update?

    There are different divisions within an organization.Many calls are being transferred within this organization.
    When the call has to go to another department, the call queue is called to reach someone from that department. When the call is accepted, it will be registered in the wallboard as an incoming call.
    Even if the call is not answered, a missed call will be displayed.

    Not counting internal calls is not possible at the moment, but this would be very easy
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 Kevinrek, Mar 23, 2018
    pflorijn likes this.
(You must log in or sign up to post here.)