Explain Myphone too Me

Discussion in '3CX Phone System - General' started by Internguy, Jun 15, 2011.

Thread Status:
Not open for further replies.
  1. Internguy

    Joined:
    May 23, 2011
    Messages:
    22
    Likes Received:
    0
    Okay so Ive been working on 3cx these past few weeks as a project and Ive got it all set up. Ive never really messed with the myphone tool much so was wanting some clarification on it.

    What is it?
    What is it used for?
    Is it something you want to give to clients and teach them how to use?
    Why use it at all if Clients are going to have hardphones in the 3cx system?


    thanks for any and all explination!
     
  2. KerryG

    KerryG Active Member

    Joined:
    Jun 19, 2009
    Messages:
    960
    Likes Received:
    0
    MyPhone is not a softphone, it is a call control and presence management tool. It allows you to monitor other extensions, drag and drop calls, barge, whisper, listen, record, etc all from a simple interface. This is far easier than trying to use dialcodes from you phone that you need to memorize.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.