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Extension can't call together

Discussion in '3CX Phone System - General' started by maytinhdoicuoi, Apr 10, 2007.

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  1. maytinhdoicuoi

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    I have 3CX PBX (use dynamic public IP) so that i use DynDNS software to update IP for PBX
    Now I have 2 extension outside internet, use ADSL line
    Problem:
    2 the extensions registered to PBX server ok but they can't not call together
    i don't know to resolve this problem
    Please help me
     
  2. Costas3CX

    Costas3CX New Member

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    Hello there and welcome to the forum.

    Try set the extensions as external from the configuration of the extension in the PBX.
    Let me know what the error is from the server status is this continues
     
  3. Anonymous

    Anonymous Guest

    Can you confirm if it is:

    Cannot call together, eg have two calls going out at the same time or

    Cannot call each other, eg one extension dials the other one.


    Thanks
    Henk
     
  4. maytinhdoicuoi

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    All Extensions is registered (greenlight) in the Line Status.
    When i call from this extension from other, i can't hear any voice until hear interrupt sound
    In the Server Status show:
    - CallConf::Rejected Call (C:35) is rejected: Destination is not answering
    - StratInOut::eek:nCancel Call from Ext.1002 to 1001 has been terminated; reason:
    - CallConf::eek:nIncoming Incoming call from Ext.1002 to sip:1001@tranducloc.homeip.net


    PBX(Dynamic Public IP)----Internet----|ADSL|-----Extension1002(Private IP)
    |
    |-------|ADSL|-----Extension 1001(Private IP)
     
  5. maytinhdoicuoi

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    at one time, only extension 1001 call 1002. Not extension call at this time
     
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