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- Apr 17, 2018
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I set the API Key (freshdesk owner) in the management console following the integration 3cx guide.
Now I need to allow the extrension to use the Freshdesk but in the Extension menu, Integration tab, if I allow the "Enable integration", I can't find the Freshdesk item:
So, is impossible configure the plug in because I can't find the Freshdesk item in the windows client >> settings >> advanced settings >> Integration, as in your guide:
Now I need to allow the extrension to use the Freshdesk but in the Extension menu, Integration tab, if I allow the "Enable integration", I can't find the Freshdesk item:
So, is impossible configure the plug in because I can't find the Freshdesk item in the windows client >> settings >> advanced settings >> Integration, as in your guide: