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Extension is unregistered

Discussion in '3CX Phone System - General' started by frikkiee, Aug 4, 2011.

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  1. frikkiee

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    Hi
    Can someone help with following:
    Extension 9110 is unregistered, removed contact: sip:9110@192.168.1.152:2048;line=gyxv5wxl

    This happens with 3 SNOM 300 phones.

    I hope someone can assist.

    Cheers
     
  2. frikkiee

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    I can not provision these phones for some or other reason.
     
  3. willow

    willow Member

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    can you ping them from the 3cx server? it sounds like they have timed on the registration. you will need to post a log of them trying to register and make sure that they actually are registering.
     
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  4. frikkiee

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    Hi. Yes I can ping the phones but there is something wrong with privisioning
     
  5. eagle2

    eagle2 Well-Known Member

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    What's the registration period of your SNOM phone?
    Try to set it manually to 1800 seconds (I assume the default is 3600 sec.).

    Regards
     
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