Extension number Call Logs

Discussion in '3CX Phone System - General' started by shadjimichael, Dec 11, 2014.

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  1. shadjimichael

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    Hello,

    I want to find the outbound call logs made from a specific extension number few weeks ago.
    I tried the 3CX Log Viewer but it show me only the calls from the last days.
     
  2. craigreilly

    craigreilly Well-Known Member

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    reporting.
    http://www.3cx.com/support/3cx-web-reports/
     
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  3. shadjimichael

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    I forgot to mentioned that I know that I have the option of the 3CX web reports but unfortunately is not enough for my case.
    Because from 3CX web reports I can see the extension number and the destination numbers.
    but what I want to know is from what IP address this extension number has been used to make calls to destination numbers.
     
  4. craigreilly

    craigreilly Well-Known Member

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    I thought about C:\ProgramData\3CX\Data\Logs\CallHistory but it seems no IP inforamation is here.

    Perhaps the Binary Log Viewer has the Origination IP
     
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  5. shadjimichael

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    Indeed the Log viewer has the Origination IP but it shows only the recent logs. However, I want oldest logs ie. 3 weeks ago
    It seems that I don't have this option....
    Thank you for your help and response!!
     
  6. craigreilly

    craigreilly Well-Known Member

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    The binary logs is what I was referring to. I have like 30+ days of those on my server.
    Not sure if this is a specific setting, but I can not find where I restricted this or extended this timeframe.
     
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  7. lneblett

    lneblett Well-Known Member

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    Craig -

    Not sure, but look in the advanced settings main page and see setting for "keep log files for x days". I do not know if this is for all log files or just the ones used by the server activity log (viewer). Maybe by looking and if you have set to a high number of days it will be an indication.
     
  8. shadjimichael

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    "keep log files for x days" was not checked on mine.
    thanks for that info
     
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