Extension on 3g not working

Discussion in 'iOS' started by Kiken, May 25, 2012.

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  1. Kiken

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    Hi guys, i'm trying to connect my iphone to my office extension (currently on my pc trough an 3cx softphone on windows 7) but the tunnel gives me "pending timeout" error.

    I have a Xorcom Xr2000 central with Asterisk and Elastix (Local IP address 100.0.1.3) and my desktop PC with local ip address 100.15.50.97.

    On my Desktop account i have the current configuration: see attachment

    On my Iphone i have 3CX Tunnel and 3CX Phone installed.

    The only doubt i have is in the Remote Tunnel Ip field on 3CX Tunnel configuration, this is the external IP of mi central or my desktop PC?????

    I've tried both with the same "pending timeout" error.

    Does my firewall have to open ports 5090 for this ip??

    I hope u can help me...

    Device Info
    -------------------------------------------------------
    Phone Model: [iPhone]
    Generation: [4]
    Firmware Version: [4.2.1]
    Jailbreak: [YES]
    Cydia Installed: [YES]

    Issue Info
    -------------------------------------------------------
    Handset: [Phone]
    Contacts: [Local]
    Connection: [3G]
    Server: [IExternal]
     

    Attached Files:

  2. Kiken

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    Solved... Firewall issues.
     
  3. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    and you can not use the tunnel due to this is only for 3CX Phone Systems
     
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