Extension permission

Discussion in '3CX Phone System - General' started by spring, May 23, 2015.

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  1. spring

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    Dear all,

    I have two offices, A and B. i want all extensions in A cannot call to extensions in B and also B cannot call to extensions in A.
    Does 3CX can do this?

    Thanks all your advice.
     
  2. ian.watts

    ian.watts Active Member

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    Yes. Configure two PBXs.
     
  3. leejor

    leejor Well-Known Member

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    Other than having everyone use sets that have a configurable , internal dialplan, where certain numbers could be blocked, there is no way to prevent one extension from calling another.

    You could make it as difficult as possible...use 5 digit extension numbers, and make the number ranges, in each office very different, but, if they knew each others extension number, they could still call.
     
  4. spring

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    Ian.watts,
    I have only one 3CX server.
     
  5. spring

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    Leejor,

    Yes by follow this way if user know the extension number they still can call.
     
  6. IliasL_3CX

    3CX Support

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    Hi there,

    Since you have only one PBX you can add exceptions on the extensions from office A to office B.
    Assuming that the extensions in office A start from 100 to 110 and from office B start from 111 to 120
    In the Extensions of office A you will specify
    Calls from Caller ID 111-120 and forward to End Call.
    For Office B:
    Calls from Caller ID 100-110, forward to End Call.

    Best Regards
     
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  7. spring

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    Thanks ian.watts

    This is very helpful and it is work after followed your advise but another thing is the presence info still can see between Office A and B. can i also hide presence info from Office A to Office B and Office B to Office A?

    Regards,
    Spring
     
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