Hi, We are running 3CX v8.0.9532.468 I have two Ring Groups setup, 'Support' as 801 and 'Everyone' as 800. My Voip Trunk is setup to connect to Ring Group 801 - 'Support'. The 'Support' ring group is setup to Ring All for 10 seconds with a Destination if no Answer to the 'Everyone' Ring Group. The 'Everyone' ring group is setup to Ring All. 'Support' has extensions 203, 204, 205, and 206 as members. 'Everyone' has all extensions between 201 and 220 as members. The problem I have is after 10 seconds of ringing the 'Support' group, when it starts ringing the 'Everyone' group, extensions 203 - 206 no longer ring even though they are members of the 'Everyone' group. Basically I am trying to set it up so 3CX rings 4 extensions for the first 10 seconds, then ring extension 201 - 220 (including the frist four it originally tried) after that. Thanks, Troy.