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- Jul 4, 2017
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Hi Everyone
We have a client who has a large warehouse/office. We have installed 3cx v15(recently upgraded to 15.5) on a offsite windows VM. They have both yealink desk phones and cordless W52P. When purchasing the phones they did not buy yealink repeaters but rather too many base stations.
Seeing as the warehouse/office is so large and they have no repeaters for cordless. They have placed 3 base stations, one each side of the office and one in the middle. These 3 base stations have the same 5 extensions registered to them. When the employee moves from one side of the building to the other, they pair the cordless to the nearest base. However this setup has been giving endless issues. It seems every 9 days all the base stations go down and they need to be rebooted. They are all provisioned via Direct SIP. I logged into each base via browser and noticed that the extension was showing registered at only one base the other 2 were either 'failed' or 'registering'. So Base1(registered) Base2(registering) Base3(register failed).
Is it not possible to register an extension in multiple places in the same LAN? I know externally it works as we have this setup for some clients.
Any help will be appreciated and if you need any more info please let me know
We have a client who has a large warehouse/office. We have installed 3cx v15(recently upgraded to 15.5) on a offsite windows VM. They have both yealink desk phones and cordless W52P. When purchasing the phones they did not buy yealink repeaters but rather too many base stations.
Seeing as the warehouse/office is so large and they have no repeaters for cordless. They have placed 3 base stations, one each side of the office and one in the middle. These 3 base stations have the same 5 extensions registered to them. When the employee moves from one side of the building to the other, they pair the cordless to the nearest base. However this setup has been giving endless issues. It seems every 9 days all the base stations go down and they need to be rebooted. They are all provisioned via Direct SIP. I logged into each base via browser and noticed that the extension was showing registered at only one base the other 2 were either 'failed' or 'registering'. So Base1(registered) Base2(registering) Base3(register failed).
Is it not possible to register an extension in multiple places in the same LAN? I know externally it works as we have this setup for some clients.
Any help will be appreciated and if you need any more info please let me know