Extentions receiving calls depending on domain - IP or DNS

Discussion in '3CX Phone System - General' started by Axence, Dec 10, 2008.

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  1. Axence

    Dec 10, 2008
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    I encountered strange behaviour of our softphones (EyeBeam). All of them are within local network.

    When I put our 3cx server local IP address in the domain field, all softphones register properly, but they sometimes do not receive calls. When I put our public address there (3cx server is local with port forwarding from the router), everything works fine. Why do I have to put DNS name of the public IP there?

    This is not critical, as everyting works fine with public dns name, but I'd like to understand why is that.

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