Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

External DR ignores push buttons when using BroadVoice

Discussion in '3CX Phone System - General' started by Ralph, Jul 8, 2008.

Thread Status:
Not open for further replies.
  1. Ralph

    Ralph Member

    Jun 28, 2007
    Likes Received:
    Good morning,

    I have run into a problem that I think I have narrowed down to BroadVoice.

    When I call out to some external phone systems using a BroadVoice line and attempt to dial an extension after the phone is answered by this external system all my selections are ignored. It is as though the external system cannot hear by selections. I can dial these same systems using a NexVortex line and everything works fine.

    Has anyone else run into a similar problem? Is this a BroadVoice problem or is it common among VoIP providers? For example will I run into a similar problem with NexVortex lines when calling other numbers??

    Thanks again
Thread Status:
Not open for further replies.