Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

External Extension on Linksys SPA942

Discussion in 'Windows' started by sinboo50, Mar 16, 2009.

Thread Status:
Not open for further replies.
  1. sinboo50

    Joined:
    Feb 28, 2009
    Messages:
    25
    Likes Received:
    0
    I have an external extension working fine using the current VOIP Softphone. I am having trouble getting the extension to register on the Linksys SPA942. I have viewd the 3CX videos on the topic but I must be missing something.

    SIP Settings
    Stun Server = stun.3cx.com
    enable stun = yes

    My line configuration is attached:

    Also is it necessary to run the proxy client at the same time? I do have that running.

    Thanks in advance.. I know this is elementary but I am a newbie.

    Cheers,

    Bruce
     

    Attached Files:

  2. home

    Joined:
    Feb 25, 2009
    Messages:
    31
    Likes Received:
    0
    Hi
    I aslo have been having the same problem using a Linksys SPA-921 & 942, soft client works fine, but registration fails on hardware, therefore I would also like to hear from anbody who has this type of setup working.
     
  3. home

    Joined:
    Feb 25, 2009
    Messages:
    31
    Likes Received:
    0
    Hi Bruce
    After many hours I have cracked it,
    EXT no.

    SIP Settings
    SIP Transport: TCP
    SIP Port: 5060
    SIP Proxy-Require: Local IP address of 3CX server

    Dial Plan do not alter

    This config registered immediately for me and allowed me to call extensions within our office.
     
  4. sinboo50

    Joined:
    Feb 28, 2009
    Messages:
    25
    Likes Received:
    0
    Still working on it here....

    Are you using the current softphone client or just the tunnel client?
     
  5. home

    Joined:
    Feb 25, 2009
    Messages:
    31
    Likes Received:
    0
    Hi
    I am using the "Direct" connection as opposed the "Tunnel" in the 3cx voip client.
     
  6. amygoda

    amygoda Member

    Joined:
    Sep 18, 2006
    Messages:
    436
    Likes Received:
    0
    Hi Pruce
    change stun server to another stun server like stun01.sipphone.com
    change preferred codec to g729 in all your devices
     
Thread Status:
Not open for further replies.