External Users

Discussion in '3CX Phone System - General' started by dhodgson1980, Mar 1, 2008.

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  1. dhodgson1980

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    Good Afternoon,

    I am really sorry if this has been asked before but I cannot seem to find any information...

    I have a user that needs access to my 3CX PBX, they are not on the internal LAN and will need to access the PBX over the internet. I do not however want them to have to connect using a VPN as it takes up too much bandwidth.

    Can somone please tell me how to set up my system so I can do this, what ports need to be opened on my firewall etc.

    Thanks
     
  2. landfiets

    landfiets New Member

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    Hi there

    on the 3CX side: Ports: 5060-5080, 5481, 3487, 9000-9015
    on the phone side: 5060, and sometimes another RTP port but that's in the manual of your phone.

    Just fillout in the phone the extensionnumber you configured in 3CX including the password.
    In the proxy/registry in the phone you fill out the EXTERNAL IP adress of your internetaccount where 3CX is served.
    When everything goes well, you will have a connection very easy. But, there could be problems with NAT or Firewall, so open the ports also in the firewall.
     
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