Externally connected queue call does not end

Discussion in '3CX Phone System - General' started by connexeon, Dec 27, 2011.

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  1. connexeon

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    Hi all,

    After a recent update (I'm not sure since SP4 or SP5), sometimes a queue call that has been connected to an external number (when an extention is set to away and forwards to a external mobile nr) does not end according to 3CX, while it has actually already ended. Only restarting the services 'ends' the call.


    This was a 20 minute call, but still "on a call" according to 3CX


    Also 3CX admin shows the call


    At the provider's side the call ended after the actual call duration.

    Any ideas?

    Regards,
    Hannes
     

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