Failed Converted files

Discussion in '3CX Phone System - General' started by Paul Bennett, May 18, 2017.

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  1. Paul Bennett

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    Hi,

    Hope someone can help, we currently use 2.5 and have been looking at version 5. I have setup another server to test version 5 before I swap across.
    I uploaded a back to the 2.5-5.0 converter which seem to run fine but forgot to change the extension length from 3 to 4.
    Ran through the process of uploading the converted backup but all it reports is it is not a valid file.
    I have done another backup and selected the 4 extension but it just states I have converted the backup all ready.

    Any suggestions on how I can fix this issue?
     
  2. JasonNadeau

    JasonNadeau Member

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    Converted backup ?
     
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  3. pj3cx

    pj3cx Active Member

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    Hi there, yes we can sort this out, I will PM you about that.
     
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