Solved Fanvil BLF Custom Speed Dial - Pickup

Discussion in '3CX Phone System - General' started by Gav, Nov 23, 2017.

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  1. Gav

    Gav

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    I'm trying to program one of the BLF keys on a Fanvil X4 as group pickup (*20*#)
    No matter what I do, I can't get it to work. The phone simply displays "not found" when I hit the programmed BLF key.
    I've proven that group pickup works by dialling *20*# manually.

    Any ideas?
     
  2. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Hello @Gav

    Try configuring the BLF's value as *20* and not as *20*#
    # is for sending the command, but BLF will handle this.

    Hope this helps.
     
    #2 mariosM_3CX, Nov 23, 2017
    Last edited: Nov 23, 2017
  3. Gav

    Gav

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    That was it. Took the # off and now works.
    Thank you.
     
  4. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Glad to hear that
     
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