Fanvil hotel phone experience -- good/bad?

Discussion in '3CX Phone System - General' started by Aaron Axvig, Apr 3, 2018.

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  1. Aaron Axvig

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    Anyone have some general impressions of these phones, such as the Fanvil H3? It seems like the best IP phone for our new lodging property. We've been running 48-port GrandStreams with dirt cheap analog phones for a few years now at our other properties and pretty happy with them.

    I was also considering vTech but they are not officially supported by 3CX and our MSP really does not want to go that route. Now the vTech guy is trash-talking Fanvil saying to go anywhere but them..."they are new to hospitality phones and there are lots of bugs."

    Thoughts?
     
  2. eddv123

    eddv123 Well-Known Member

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    VTech are very good as far as hotel phones are concerned but we use the Analogue phones only via Patton or Grandstream FXS channel banks which negates the need for a "supported " phone.

    Despite the fact that from experience i question the quality of Fanvil phones in general - if this is for SIP endpoints you are better off going for a supported model.
     
  3. Aaron Axvig

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    Yeah we have 8 of the 48-port GrandStream FXS units in place with Cetis/Aegis phones. But with this new construction I am trying to go modern, and the price works out pretty close as PoE ports are cheaper than FXS ports and I don't have to deal with copper pair wiring.
     
  4. eddv123

    eddv123 Well-Known Member

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    In all honesty you are doing the right thing, although it can be a challenge (And a lot of disruption) to recable a hotel with CAT 5 (And even more a challenge to convince the hotel to do this). It is inevitable going forward.

    It is good however that Grandstream offer such a cost effective channel bank for those who don' want to move, I like the Patton channel banks also but Grandstream are a third of the price.
     
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