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- Feb 2, 2021
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Hello,
we have the 3cx windows client configured to send the call to a Fanvil x210. If we get now a lost call and we see the number in the callers list of the Windows appphone, the number is shown as:
+49<areacode><number>
if we do the recall direct form the fanvil the number on the display is converted to 0<areacode><number>
but if we send the same call from the windows app to the phone (CTI mode), the Fanvil sees the number as
49<areacode><number>
xxx (61) 015170XXX880 a callback call direct from Fanvil
xxx (61) 4915170XXX880 callback send via CTI funftion of the app to Fanvil
xxx (61) +4915170XXX880 callback from windows app direct
we have the 3cx windows client configured to send the call to a Fanvil x210. If we get now a lost call and we see the number in the callers list of the Windows appphone, the number is shown as:
+49<areacode><number>
if we do the recall direct form the fanvil the number on the display is converted to 0<areacode><number>
but if we send the same call from the windows app to the phone (CTI mode), the Fanvil sees the number as
49<areacode><number>
xxx (61) 015170XXX880 a callback call direct from Fanvil
xxx (61) 4915170XXX880 callback send via CTI funftion of the app to Fanvil
xxx (61) +4915170XXX880 callback from windows app direct