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Solved Fanvil X4

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Trevor Goode

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Dec 21, 2017
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Hello, I am kind of embarrassed to even have to ask this question but I'm running out of time. Last night I provisioned all my Fanvil X4 phones for the 3CX system, after I completed that I can no longer gain access to the phone through the web portal. I have tried every combination I can think of. ext, first initial last name. I have even set passwords in 3CX to basic 1234 for the time on 1 phone for trouble shooting this issue.
 
Have you tried 'Phone Web Page Password' , Edit Extension - Phone Provisioning Tab , you will find it under the Options
 
Yes I have set that password to basic 1234 and provisioned the phone after. I used the username and even tried ext for username. for example Trevor Goode I used tgoode and for my extension 650. No luck. The phone is on the latest firmware version also.
 
Ok the username admin worked with the pass of 1234. Thank you all for the help. I was just trying to use ext and 1st initial last name as user. Time to go change all the passwords from the generated one to user friendly ones now. Have a good Christmas....
 
Glad to the issue has been resolved
 
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