fast timeout when forwarding call to other extension

Discussion in '3CX Phone System - General' started by techneit, Aug 28, 2008.

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  1. techneit

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    If we want to forward a call en press the fwd button on the IP Phone (got same with 3CX client, so i guess it's a config issue on the 3CX PABX) we get a few seconds and then the line ends.

    Anyone else had this problem or know how to ajust the timeout value for this?
     
  2. galal202

    galal202 New Member

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    I have 3cx
    transfer works fine
    so you have something in your network,device settings or firewall
    send your information to help you
     
  3. techneit

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    Everything works fine. Only the timeout when forwarding a call to an other extension is very short lived.
    We can receive calls and all.

    Firewall is a simple Linksys WRT54G.

    Internet (ADSL) -> Linksys WRT54G -> 3CX (VMWare machine) -> Linksys SPA941 User phones (3 phones connected)

    If i pick up the phone to make a call or while forwarding a call, then we get a few seconds to input the external number/extension number to call then the line terminates.
     
  4. amygoda

    amygoda Member

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    Read this topic

    http://www.3cx.com/forums/blind-transfers-6894.html

    If the issue still present, reset to factorty set and reconfig
     
  5. techneit

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    so there is no way to configure the timeout value if you press the transfer button and the time you entered the number where to transfer the call to?
     
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