Fax Client out the Office

Discussion in '3CX Phone System - General' started by Egor, May 4, 2017.

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  1. Egor

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    Hi

    Can I turn off this block?
    "Fax.888: blocked request from non-local source <out_the_office>:5060"

    Best Regards,
    Egor
     
  2. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    Hello @Egor,

    Where and when do you see this message? Do you have a remote fax device?
     
  3. Egor

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    It's message from Log of dashboard.
    I used VentaFax client. Local ip is works but remote doesn't work.
     
  4. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    Hello @Egor,

    By default the fax server works only locally. You cannot use it remotely, that is why you get the error.
     
  5. Egor

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    Can I change these settings?
     
  6. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    @Egor,

    Unfortunately there aren't any settings to solve this. The specific service works only locally.
     
  7. Egor

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    Ok! Thank You!
     
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