Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Fax reception not working

Discussion in '3CX Phone System - General' started by ifuser, Feb 15, 2017.

Thread Status:
Not open for further replies.
  1. ifuser

    Joined:
    Feb 15, 2017
    Messages:
    1
    Likes Received:
    0
    Hello everybody,

    We use version v11.0.28976.849 SP.4B

    Unfortunately, our virtual fax server has not been working for a long time. In the settings I have changed nothing.

    When I call under our fax number, the pips sound comes.
    When we receive a fax the sender gets an error message "Error during fax transmission"..

    Unfortunately, I do not know how I can fix the problem and would be very glad if you can support me in the forum.

    Attached you can find the log file

    Thanks in advance.
     

    Attached Files:

    • log.txt
      File size:
      21.4 KB
      Views:
      4
Thread Status:
Not open for further replies.