Fax reception not working

Discussion in '3CX Phone System - General' started by ifuser, Feb 15, 2017.

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  1. ifuser

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    Hello everybody,

    We use version v11.0.28976.849 SP.4B

    Unfortunately, our virtual fax server has not been working for a long time. In the settings I have changed nothing.

    When I call under our fax number, the pips sound comes.
    When we receive a fax the sender gets an error message "Error during fax transmission"..

    Unfortunately, I do not know how I can fix the problem and would be very glad if you can support me in the forum.

    Attached you can find the log file

    Thanks in advance.
     

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