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Hello everybody,
i've a problem with the Fax-Server on the 3cx Phone Systems v12 SP1.
till two or three days the Fax works normally.
But now we can't received any fax. On the Settings or Phone Systems nothing would be changed.
here is the Log:
24-Jun-2015 07:03:45.687 [MS105000] C:1.2: No RTP packets were received:remoteAddr=127.0.0.1:10002,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7000
24-Jun-2015 07:03:44.509 Leg L:1.1[Line:10008<<XXXXXXXXX] is terminated: Cause: BYE from PBX
24-Jun-2015 07:03:44.509 [CM503008]: Call(C:1): Call is terminated
24-Jun-2015 07:03:44.495 Leg L:1.2[Fax] is terminated: Cause: BYE from 127.0.0.1:5100
24-Jun-2015 07:03:37.188 Currently active calls - 1: [1]
24-Jun-2015 07:03:10.321 [CM503007]: Call(C:1): Fax:8888 has joined, contact <sip:[email protected]:5100>
24-Jun-2015 07:03:10.319 [CM503007]: Call(C:1): Line:10008<<XXXXXXXX has joined, contact <sip:[email protected]:5060>
24-Jun-2015 07:03:10.314 L:1.2[Fax] has joined to L:1.1[Line:10008<<0279231818]
24-Jun-2015 07:03:10.296 [CM503025]: Call(C:1): Calling T:Fax:8888@[Dev:sip:[email protected]:5100;user=phone] for L:1.1[Line:10008<<XXXXXXXX]
24-Jun-2015 07:03:10.176 [CM503027]: Call(C:1): From: Line:10008<<XXXXXXXX ("XXXXXXXX" <sip:[email protected]:5060>) to T:Fax:8888@[Dev:sip:[email protected]:5100;user=phone]
24-Jun-2015 07:03:10.176 [CM503004]: Call(C:1): Route 1: from L:1.1[Line:10008<<XXXXXXXX] to T:Fax:8888@[Dev:sip:[email protected]:5100;user=phone]
24-Jun-2015 07:03:10.175 [CM505003]: Provider:[SipCall - Faxnumber] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Sippy] PBX contact: [sip:[email protected]:5060]
24-Jun-2015 07:03:10.173 [CM503001]: Call(C:1): Incoming call from Line:10008<<XXXXXXXX to <sip:[email protected]:5060>
24-Jun-2015 07:03:10.172 Line limit check: Current # of calls for line Lc:10008(@SipCall - Faxnumber[<sip:[email protected]:5060>]) is 1; limit is 5
24-Jun-2015 07:03:09.395 [CM503012]: Inbound specific hours w/o holidays rule (unnamed) for 10008 forwards to Fax:1000
any ideas or suggestions?
i've a problem with the Fax-Server on the 3cx Phone Systems v12 SP1.
till two or three days the Fax works normally.
But now we can't received any fax. On the Settings or Phone Systems nothing would be changed.
here is the Log:
24-Jun-2015 07:03:45.687 [MS105000] C:1.2: No RTP packets were received:remoteAddr=127.0.0.1:10002,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7000
24-Jun-2015 07:03:44.509 Leg L:1.1[Line:10008<<XXXXXXXXX] is terminated: Cause: BYE from PBX
24-Jun-2015 07:03:44.509 [CM503008]: Call(C:1): Call is terminated
24-Jun-2015 07:03:44.495 Leg L:1.2[Fax] is terminated: Cause: BYE from 127.0.0.1:5100
24-Jun-2015 07:03:37.188 Currently active calls - 1: [1]
24-Jun-2015 07:03:10.321 [CM503007]: Call(C:1): Fax:8888 has joined, contact <sip:[email protected]:5100>
24-Jun-2015 07:03:10.319 [CM503007]: Call(C:1): Line:10008<<XXXXXXXX has joined, contact <sip:[email protected]:5060>
24-Jun-2015 07:03:10.314 L:1.2[Fax] has joined to L:1.1[Line:10008<<0279231818]
24-Jun-2015 07:03:10.296 [CM503025]: Call(C:1): Calling T:Fax:8888@[Dev:sip:[email protected]:5100;user=phone] for L:1.1[Line:10008<<XXXXXXXX]
24-Jun-2015 07:03:10.176 [CM503027]: Call(C:1): From: Line:10008<<XXXXXXXX ("XXXXXXXX" <sip:[email protected]:5060>) to T:Fax:8888@[Dev:sip:[email protected]:5100;user=phone]
24-Jun-2015 07:03:10.176 [CM503004]: Call(C:1): Route 1: from L:1.1[Line:10008<<XXXXXXXX] to T:Fax:8888@[Dev:sip:[email protected]:5100;user=phone]
24-Jun-2015 07:03:10.175 [CM505003]: Provider:[SipCall - Faxnumber] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Sippy] PBX contact: [sip:[email protected]:5060]
24-Jun-2015 07:03:10.173 [CM503001]: Call(C:1): Incoming call from Line:10008<<XXXXXXXX to <sip:[email protected]:5060>
24-Jun-2015 07:03:10.172 Line limit check: Current # of calls for line Lc:10008(@SipCall - Faxnumber[<sip:[email protected]:5060>]) is 1; limit is 5
24-Jun-2015 07:03:09.395 [CM503012]: Inbound specific hours w/o holidays rule (unnamed) for 10008 forwards to Fax:1000
any ideas or suggestions?