Fax Server questions

Discussion in '3CX Phone System - General' started by Milton Schreiber, Nov 9, 2017.

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  1. Milton Schreiber

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    We are running 3cx 15.5 on a Google Cloud server. We have multiple offices, and I would like to set up multiple incoming fax DID's, which would then route to separate email addresses. In other words the default x888 would route to joe@email.com; x889 would route to sally@email.com; etc.; and each fax extension would have a unique DID.

    Is this possible using the Fax Server?
     
  2. sip.bg

    sip.bg Active Member

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    yes, you can receive faxes to emails, as many as you want per different DIDs, if your provider supports T.38
    not possible to send / receive faxes with ATA, unless you have VPN to your 3CX site (google cloud)
     
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  3. apostolis_3CX

    apostolis_3CX Support Team
    Staff Member 3CX Support

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  4. Milton Schreiber

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    Is it also possible to send faxes to multiple email addresses from within 3cx. For example for one fax DID 555-123-4567, I would like to send PDF's to two email addresses. I know I can do this outside of 3cx using a group email address, but I expected to be able to do this within 3cx. I tried to use a ring group, but I was unable to select the virtual extension of the ring group in inbound rules.
     
    #4 Milton Schreiber, Nov 12, 2017
    Last edited: Nov 12, 2017
  5. sip.bg

    sip.bg Active Member

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    I don't think this is possible inside 3CX, but you can use external mail forwarder (most email providers support this service) to send email to several recipients.
     
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  6. Milton Schreiber

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