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Fax service Error

Discussion in '3CX Phone System - General' started by qaisdev, Jul 11, 2008.

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  1. qaisdev

    Joined:
    Apr 7, 2008
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    Hi,
    For couple of days now , i am trying to make this Fax work.I have managed to send faxes internally within the 3cx system.But when i try to send it outside it give me error.We have Vegastream 400 as our gateway.This is the error what i get:

    It is way up :
    **************************************************************************************************
    16:59:14.605 MediaServerReporting::RTPReceiver [MS105000] C:7.1: No RTP packets were received:remoteAddr=10.0.0.5:10014,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7224
    16:59:14.605 Call::Terminate [CM503008]: Call(7): Call is terminated 16:59:14.543 Call::Terminate [CM503008]: Call(7): Call is terminated
    16:59:14.386 MediaServerReporting::SetRemoteParty [MS010001] C:7.1:Answer provided. Connection(transcoding mode): media negotiation failed. No audio media specified.
    16:59:14.386 MediaServerReporting::SetRemoteParty [MS210001] C:7.2:Answer received. RTP connection: 10.0.0.20:19284(19285)
    16:59:14.386 CallLeg::setRemoteSdp Remote SDP is set for legC:7.2
    16:59:14.261 MediaServerReporting::SetRemoteParty [MS210002] C:7.2:Offer provided. Connection(transcoding mode): 10.0.0.5:7226(7227)
    16:59:14.261 CallLeg::setRemoteSdp Remote SDP is set for legC:7.1
    16:59:13.262 CallLeg::eek:nConfirmed Session 98 of leg C:7.1 is confirmed 16:59:13.183 CallCtrl::eek:nLegConnected [CM503007]: Call(7): Device joined: sip:10000@10.0.0.20:5060
    16:59:13.152 CallCtrl::eek:nLegConnected [CM503007]: Call(7): Device joined: sip:5555@10.0.0.5:5100;user=phone
    16:59:13.152 MediaServerReporting::SetRemoteParty [MS210001] C:7.2:Answer received. RTP connection: 10.0.0.20:19284(19285)
    16:59:13.152 CallLeg::setRemoteSdp Remote SDP is set for legC:7.2
    16:59:10.059 MediaServerReporting::SetRemoteParty [MS210003] C:7.1:Answer provided. Connection(transcoding mode):127.0.0.1:7224(7225)
    16:59:10.059 MediaServerReporting::SetRemoteParty [MS210001] C:7.2:Answer received. RTP connection: 10.0.0.20:19284(19285)
    16:59:10.059 CallLeg::setRemoteSdp Remote SDP is set for legC:7.2
    16:59:10.059 Line::printEndpointInfo [CM505002]: Gateway:[Vega2] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [VEGA400/10.02.08.0xS016] Transport: [sip:10.0.0.5:5060]
    16:59:10.059 CallCtrl::eek:nAnsweredCall [CM503002]: Call(7): Alerting sip:10000@10.0.0.20:5060 16:59:07.466 MediaServerReporting::SetRemoteParty [MS210002] C:7.2:Offer provided. Connection(transcoding mode): 10.0.0.5:7226(7227)
    16:59:07.435 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(7): Calling: PSTNline:xxxxxxxxxx@(Ln.10000@Vega2)@[Dev:sip:10000@10.0.0.20:5060] 16:59:07.419 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:xxxxxxxxxx@10.0.0.5:5060;user=phone]
    16:59:07.419 MediaServerReporting::SetRemoteParty [MS210000] C:7.1:Offer received. RTP connection: 10.0.0.5:10014(10015)
    16:59:07.419 CallLeg::setRemoteSdp Remote SDP is set for legC:7.1
    16:59:07.372 CallCtrl::eek:nIncomingCall [CM503001]: Call(7): Incoming call from Fax.5555 to [sip:xxxxxxxxxx@10.0.0.5:5060;user=phone]
    16:59:07.372 CallLeg::eek:nNewCall [CM500002]: Info on incoming INVITE:
    INVITE sip:xxxxxxxxxx@10.0.0.5:5060;user=phone SIP/2.0
    Via: SIP/2.0/UDP 10.0.0.5:5100;branch=z9hG4bK-5DD0-17
    Max-Forwards: 70Route: [sip:10.0.0.5:5060;lr]
    Contact: [sip:5555@10.0.0.5:5100;user=phone]
    To: [sip:xxxxxxxx@10.0.0.5:5060;user=phone]
    From: [sip:5555@10.0.0.5:5060];tag=22BD
    Call-ID: VeuIetPWZ3oIg1F3@10.0.0.5
    CSeq: 12 INVITE
    Allow: INVITE, BYE, ACK, OPTIONS, CANCEL
    Proxy-Authorization: Digest username="5555",realm="3CXPhoneSystem",nonce="12860179147:a514465169c6cfa7609c37fa05b9bc2a",uri="sip:xxxxxxxxxx@10.0.0.5",response="b1e56ca4e7aa7c2e131b59c6b457f0fa",algorithm=MD5,cnonce="4736",opaque="",nc=00000001
    User-Agent: Netbricks-Sip-T.38IAF/2.01 (PRODUCT ID:5, 05 Jul 2007)
    Content-Length: 0
    **************************************************************************************************

    Regards
    Qais
     
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