Fax Service Patton not passing to Fax Service

Discussion in '3CX Phone System - General' started by nmacbradaigh, Dec 7, 2009.

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  1. nmacbradaigh

    Nov 30, 2009
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    I a Patton 4960 and running 3Cx version 7.1.6. The Patton has some DDI and all are working except the Fax. This has been working I updated to version 8 it stopped working so I downgraded back to version 7.1.6.

    Here is a copy of the logs for a Fax Call

    16:48:23.684 [MS105000] C:228.2: No RTP packets were received:remoteAddr=,extAddr=,localAddr=

    16:48:23.684 [CM503008]: Call(228): Call is terminated

    16:48:23.669 [CM503008]: Call(228): Call is terminated

    16:48:22.466 [CM503007]: Call(228): Device joined: sip:888@;user=phone

    16:48:22.466 [CM503007]: Call(228): Device joined: sip:anonymous@

    16:48:22.450 [CM503002]: Call(228): Alerting sip:888@;user=phone

    16:48:22.388 [CM503004]: Call(228): Calling: @[Dev:sip:888@;user=phone]

    16:48:22.372 [CM503010]: Making route(s) to <sip:101@;user=fax>

    16:48:22.356 [CM503001]: Call(228): Incoming call from anonymous@(Ln.10000@FRA) to <sip:101@;user=fax>

    16:48:22.356 [CM503012]: Inbound office hours rule (CC Fax) for 10000 forwards to Fax:101

    16:48:10.763 [CM504008]: Fax Service: registered as sip:888@ with contact sip:888@;user=phone

    I have reloaded the Patton, redid its config from scratch. The DDI are working as if I change the Fax to voice line the number works fine.
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