FAX Service

Discussion in '3CX Phone System - General' started by federicom, Jan 9, 2008.

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  1. federicom

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    Is it possible to use fax service without any dedicated hardware/gateway? I am using an IP PBX (http://www.centralinopronto.it) that do not use any gateway and I can receive faxes correctly. Please advise if you'll implement this feature in the future. Thank you.
     
  2. RobLloyd

    RobLloyd Member

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    If your ITSP supports T.38 then you can receive incoming faxes directly into 3CX. If they don't then you will need adapters and PSTN lines.
     
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  3. federicom

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    Thank you for your message. How Can I setup a FAX line if my ITSP supports T.38? I have tried to digit internally number 10000 but no fax sound and call is terminated immediately.
     
  4. RobLloyd

    RobLloyd Member

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    If you have a DID for a fax you could have that line route all calls to email or if you don't want to use a DID, set it to Based on Fax Detection of Gateway to route them. This is in the line config.

    My ITSP doesn't support incoming fax so I can't test this out yet.
     
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  5. webguyz

    webguyz New Member

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    Anyone know of a list of U.S. T.38 providers? My voip provider does not support it either. I found gafachi, but also found threads about problems with their T.38 so If anyone has a successful implementation I'd like to know who they are using.

    Thanks!
     
  6. RobLloyd

    RobLloyd Member

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    Not that I like their service an who knows how much longer they will be around but Vonage is fax capable.

    I haven't looked around since I only get 2-3 faxes/month. I should so I can cancel that PSTN line.
     
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