Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

fax to email troubleshooting

Discussion in '3CX Phone System - General' started by jonnybluehat, Jul 28, 2011.

Thread Status:
Not open for further replies.
  1. jonnybluehat

    Joined:
    Feb 15, 2011
    Messages:
    8
    Likes Received:
    0
    just wondering if there's a log for fat to email

    system is accepting faxes but when it goes to email i get nothing

    the email acct is good i can sign in and send and receive all day

    its exch 2010 if it helps
     
  2. eagle2

    eagle2 Well-Known Member

    Joined:
    Apr 27, 2011
    Messages:
    1,085
    Likes Received:
    11
    I have a similar problem trying to send fax to a different domain.

    I'm using an Exchange 2003 (running on a different machine in the same LAN) and I have my domain - my_example_domain.com. The 3CX server has a system e-mail account: 3cx@my_example_domain.com.

    It is OK to send faxes to: any_name@my_example_domain.com but not to: any_name@gmail.com, etc.

    But I'm able to send voice-mails to any e-mail.

    Check this in your case.

    Regards.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.