Fax to to email based on DID

Discussion in '3CX Phone System - General' started by giwm, Feb 17, 2017.

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  1. giwm

    giwm New Member

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    One of my biggest hopes when moving to 3CX was that I could bring in all my fax DIDs and have them individually route to an email destination based on the DID. Apparently I was incorrect in my thinking and - while I can have a bunch of DIDs tied to a fax, there's only one email destination.

    Any thoughts on how to actually achieve this?
     
  2. craigreilly

    craigreilly Well-Known Member

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    Send the DID to the FAX of the EXTENSION:

    Open the DID
    Select Destination of the number:
    Send Fax To
    Select the Extension


    This is how we do ours...

    If you need to send the FAX to a Group - then create a dummy extension...
    For all my dummy extensions - I have a GROUP called HIDDEN. Nobody has access to see hidden extensions in their phonebooks.
     
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  3. giwm

    giwm New Member

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    Craig,

    How will the fax be converted to a PDF and emailed to an individual based on the DID in that scenario?
     
  4. craigreilly

    craigreilly Well-Known Member

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    Thats just what it does.
    By selecting Send Fax To as the behavior - it convert to PDF and then selecting the Extension says what email account it goes to.
     

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  5. giwm

    giwm New Member

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    Oh... I think I see. Send fax to "email of extension ####".

    That's so simple if that's all it takes... :)
     
  6. nb

    nb Support Team
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    That's all it takes bro!! :p
     
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  7. craigreilly

    craigreilly Well-Known Member

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