Feature Codes / Star Codes / Vertical Service Codes

Discussion in '3CX Phone System - General' started by mickmarrs, Dec 18, 2007.

  1. mickmarrs

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    Hi I'm using 3CX free stable version with Grandstream HT-286 ATAs. Does 3CX handle the *xx feature codes (N. America)? or is it advised to enable the handling of call features on the ATAs themselves.

    Currently I have the handling of call features locally on the ATA off, and expected the 3CX to handle the processing of the * codes, but I always get a busy tone when trying to invoke the * codes. Anyone experienced this?
     
  2. tjabaut

    tjabaut New Member

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    I do not beleive that this will work, as 3CX has its own set of star codes that mimic most of the telcos (i.e. *72 for unconditional call forward).

    If you need to do something at the PSTN level then you will need to handle to processing of that task with a PSTN device (gateway).
     

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