• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Files of voice mail do not leave

Status
Not open for further replies.

Vlad

Joined
May 3, 2007
Messages
2
Reaction score
0
Hello. Tell please why after listening voice mail and removal of the heard messages, they remain on a server on a hard disk.

P.S. If it is possible, the answer write in Russian :oops:
 
Not absolutely so. At myself in a local network I have established a server 3cxphonesystem3.exe. All works is remarkable! However, in process of using subscribers voice mail, on a hard disk where the server part of the program quickly is established comes to an end free space because messages physically do not leave from a server even after when the user deletes them from the mail box, having called on number 999.
For example: to me the message has acted, it is kept on a server in a directory:

C:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions\911\vmail95c12.wav
C:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions\911\vmail95c12.xml

Here contents of this file vmail95c12.xml after record of the message:

<?xml version="1.0"?>
<VOICEMSG>
<FILE DURATION="4700" CALLER="911">vmail95c12.wav</FILE>
<CREATED>20070522200009.453</CREATED>
<FLAGS>0</FLAGS>
</VOICEMSG>

Here contents of this file vmail95c12.xml after listening the message:

<?xml version="1.0"?>
<VOICEMSG>
<FILE DURATION="4700" CALLER="911">vmail95c12.wav</FILE>
<CREATED>20070522200009.453</CREATED>
<FLAGS>1</FLAGS>
<HEARD>20070522200544.426</HEARD>
</VOICEMSG>

Here contents of that file vmail95c12.xml after removal of the message:

<?xml version="1.0"?>
<VOICEMSG>
<FILE DURATION="4700" CALLER="911">vmail95c12.wav</FILE>
<CREATED>20070522200009.453</CREATED>
<FLAGS>5</FLAGS>
<HEARD>20070522200544.426</HEARD>
<REMOVED>20070522200804.908</REMOVED>
</VOICEMSG>



The file of the message is considered removed, but file

C:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions\911\vmail95c12.wav

remains on a server. All the subsequent records too remain and borrow disk space!!!
At me the question - whether can be made so that files physically left,
after a command of the subscriber on removal of the message?
:?: :?: :?: :?: :?: :?: :?: :?: :?: :?: :?:
 
Thanks for your feedback.

In the next build voice mails that have been deleted will actually be deleted. We have already fixed this and its in the next build.
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,635
Messages
748,994
Members
144,754
Latest member
deanhbs
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.