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Files of voice mail do not leave

Discussion in '3CX Phone System - General' started by Vlad, May 3, 2007.

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  1. Vlad

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    Hello. Tell please why after listening voice mail and removal of the heard messages, they remain on a server on a hard disk.

    P.S. If it is possible, the answer write in Russian :oops:
     
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  2. Anonymous

    Anonymous Guest

  3. Vlad

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    Not absolutely so. At myself in a local network I have established a server 3cxphonesystem3.exe. All works is remarkable! However, in process of using subscribers voice mail, on a hard disk where the server part of the program quickly is established comes to an end free space because messages physically do not leave from a server even after when the user deletes them from the mail box, having called on number 999.
    For example: to me the message has acted, it is kept on a server in a directory:

    C:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions\911\vmail95c12.wav
    C:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions\911\vmail95c12.xml

    Here contents of this file vmail95c12.xml after record of the message:

    <?xml version="1.0"?>
    <VOICEMSG>
    <FILE DURATION="4700" CALLER="911">vmail95c12.wav</FILE>
    <CREATED>20070522200009.453</CREATED>
    <FLAGS>0</FLAGS>
    </VOICEMSG>

    Here contents of this file vmail95c12.xml after listening the message:

    <?xml version="1.0"?>
    <VOICEMSG>
    <FILE DURATION="4700" CALLER="911">vmail95c12.wav</FILE>
    <CREATED>20070522200009.453</CREATED>
    <FLAGS>1</FLAGS>
    <HEARD>20070522200544.426</HEARD>
    </VOICEMSG>

    Here contents of that file vmail95c12.xml after removal of the message:

    <?xml version="1.0"?>
    <VOICEMSG>
    <FILE DURATION="4700" CALLER="911">vmail95c12.wav</FILE>
    <CREATED>20070522200009.453</CREATED>
    <FLAGS>5</FLAGS>
    <HEARD>20070522200544.426</HEARD>
    <REMOVED>20070522200804.908</REMOVED>
    </VOICEMSG>



    The file of the message is considered removed, but file

    C:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions\911\vmail95c12.wav

    remains on a server. All the subsequent records too remain and borrow disk space!!!
    At me the question - whether can be made so that files physically left,
    after a command of the subscriber on removal of the message?
    :?: :?: :?: :?: :?: :?: :?: :?: :?: :?: :?:
     
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  4. Nick Galea

    Nick Galea Site Admin

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    Thanks for your feedback.

    In the next build voice mails that have been deleted will actually be deleted. We have already fixed this and its in the next build.
     
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