Filter incoming calls for 3CX plugin / CRM

Discussion in 'Ideas' started by aliecom, Jan 11, 2016.

  1. aliecom

    Joined:
    Nov 25, 2015
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    Hello,

    I'm currently working on integrating 3CX and Salesforce CRM. It's working fine. That's cool.

    But what we've noticed is that we can't filter inbound calls in order the plugin not to open a web browser window each call. The only way to filter phone numbers is based on the length. That's not enough. More specifically,that would be great to be able to filter the known numbers (such as internal phone numbers or corporate mobile phones) before the plugin opens the web browser window to get the CRM contact.

    Regards,