Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Find out average number of simultaneous calls?

Discussion in '3CX Phone System - General' started by TSlocum, Aug 17, 2015.

Thread Status:
Not open for further replies.
  1. TSlocum

    TSlocum New Member

    Joined:
    Oct 15, 2013
    Messages:
    225
    Likes Received:
    15
    Is there a report or any way to find out how many simultaneous calls we're hitting? We have a 32 call license and want to find out if we actually ever have that many simultaneous calls.
     
  2. 12494

    12494 Member

    Joined:
    Apr 16, 2010
    Messages:
    306
    Likes Received:
    31
    In Email Notifications you can enable

    > The License Limit is Reached

    You can also scan through the logs to see Currently Active Calls

    Allen
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. craigreilly

    craigreilly Well-Known Member

    Joined:
    Feb 1, 2012
    Messages:
    3,560
    Likes Received:
    301
    I think 3cx should supply a report for Max number of channels used at any one time + average channels used per day. Looking thru the logs or keeping track of emails (of limit reached) is painful - just as sitting all day in the console and watching the actual usage would.
    :)

    Seems like it would be easy to accomplish this.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. TSlocum

    TSlocum New Member

    Joined:
    Oct 15, 2013
    Messages:
    225
    Likes Received:
    15
    I concur. This would be very useful in determining if you have an appropriate license.
     
Thread Status:
Not open for further replies.