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Firewall check failed ~~for public IP

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kate

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MY firewall check failed ~~~

I got the message "The machines is on a public IP.Please check the FAQ for more information". "agentAddr = 81.230.29.162:4200"

what is the "81.230.29.162:4200"

Please help , thank
 
nothing to worry about. i had the same on a public IP and it seems normal everything.
 
Re: Firewall check always fails for a public IP?

Hi,

I get the feeling that "Firewall Check" is mislabeled (to be polite).

My 3CX system is BEHIND a firewall, but I assigned a public IP to the system. So it's protected, but I don't need to use NAT. Consequently, I don't need to use STUN? Correct? So I have "STUN" settings disabled.

The correct ports are open and the Firewall check shows them in "green".
The only "red" line is:
"Error (13) The machine is on a public IP. Please check the FAQ for more information. agentAddr = 87.230.29.162:4200 "

a) Why is having a public IP an "Error"?

b) Why does the Firewall Check "FAIL" - when all required ports were found open?

I get the feeling, the "Firewall Check" isn't reall a Firewall Check - it's a STUN/NAT check? And if STUN/NAT is not needed, then it treats that as an "fail/error"?

That seems like it's a bug?
 
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