Solved Firewall Checker Internal Server Error

Discussion in '3CX Phone System - General' started by Wendelspanswick, Nov 24, 2016.

Thread Status:
Not open for further replies.
  1. Wendelspanswick

    Joined:
    Jan 11, 2016
    Messages:
    57
    Likes Received:
    1
    Have a new install of V15 (15.0.59950.0) on a Dell Mini PC and when I click Run on the firewall checker I get the following error:

    IniParser.Exceptions.ParsingException: Unknown file format. Couldn't parse the line: 'G,C:\ProgramData\3CX\Data\Logs'. while parsing line number 0 with value '' - IniParser version: 2.2.2.0 while parsing line number 27 with value 'G,C:\ProgramData\3CX\Data\Logs' - IniParser version: 2.2.2.0 ---> IniParser.Exceptions.ParsingException: Unknown file format. Couldn't parse the line: 'G,C:\ProgramData\3CX\Data\Logs'. while parsing line number 0 with value '' - IniParser version: 2.2.2.0
    at IniParser.Parser.IniDataParser.ProcessLine(String currentLine, IniData currentIniData)
    at IniParser.Parser.IniDataParser.Parse(String iniDataString)
    --- End of inner exception stack trace ---
    at IniParser.Parser.IniDataParser.Parse(String iniDataString)
    at IniParser.FileIniDataParser.ReadFile(Stream fs, Encoding fileEncoding)
    at ManagementConsoleJS.Services.FirewallChecker.LoadMediaConfig(PhoneSystem root, ApplicationConfiguration appConfig)
    at ManagementConsoleJS.Services.FirewallChecker.LoadConfig(ApplicationConfiguration appConfig)
    at ManagementConsoleJS.Services.FirewallService.Start()
    at lambda_method(Closure , Object , Object[] )
    at Microsoft.AspNetCore.Mvc.Internal.ControllerActionInvoker.d__28.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at Microsoft.AspNetCore.Mvc.Internal.ControllerActionInvoker.d__18.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Microsoft.AspNetCore.Builder.RouterMiddleware.d__4.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at ManagementConsoleJS.Middleware.ExceptionWrapperMiddleware.d__3.MoveNext()
    Ok

    ---------------------------------------------------------------------------------------------------------------------------

    Any help gratefully received!
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,349
    Likes Received:
    274
    Hello there,

    Send me a PM and attach the 3cxmediaserver.ini file found at C:\Program Files\3CX Phone System\Bin
     
  3. Wendelspanswick

    Joined:
    Jan 11, 2016
    Messages:
    57
    Likes Received:
    1
    Thank you Yiannis, your a star!
     
  4. dcourtney

    Joined:
    Nov 30, 2016
    Messages:
    21
    Likes Received:
    3
    Also experiencing the same issue, initial check ran as expected, but we added an additional service and updated the static IP. The firewall checker now displays a message similar if not identical to what Wendelspanswick posted.
     
  5. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,349
    Likes Received:
    274
    Hi there,
    Send me a PM and attach the 3cxmediaserver.ini file found at C:\Program Files\3CX Phone System\Bin
     
  6. Eric J Ulrich

    Joined:
    Jan 14, 2017
    Messages:
    3
    Likes Received:
    0
    I am experiencing same issue
     
  7. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,349
    Likes Received:
    274
    Hello @Eric J Ulrich

    Can you let me know what service pack you are on?
     
  8. Eric J Ulrich

    Joined:
    Jan 14, 2017
    Messages:
    3
    Likes Received:
    0
    I am on installed version 15.0.59381.0
     
  9. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,349
    Likes Received:
    274
    Ok update to the latest service pack and the issue should go away. If not then let me know and we can take it from there
     
  10. Eric J Ulrich

    Joined:
    Jan 14, 2017
    Messages:
    3
    Likes Received:
    0
    Updated to latest version and unfortunately issue remains.
     
  11. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,349
    Likes Received:
    274
    i have sent you a p.m.
     
Thread Status:
Not open for further replies.