Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Firewall checker logs

Discussion in '3CX Phone System - General' started by oliverm, Aug 23, 2011.

Thread Status:
Not open for further replies.
  1. oliverm

    Joined:
    Mar 10, 2009
    Messages:
    79
    Likes Received:
    0
    Hi chaps

    We've been having audio issues on our phones since upgrading our internet connection. I'm convinced its the connection as it happened from the point it was 'upgraded'. However as part of evidence finding I thought I would run the firewall checker.

    The issue is that every 5 or 10 minutes we loose audio for a second or so. They cant hear us, we cant here them. Outside of that our voip service is brilliant, one of the clearest I've experienced. This issue doesn't appear to happen on all the phones at the same time but rather randomly and there is no packet loss during these times.

    The firewall has ports TCP/UDP 5060 & 5090 open along with 9000 to 9049. The router has no SIPALG function.

    The firewall log shows the following. What do the logs mean?


    3CX Firewall Checker, v1.0. Copyright (C) 3CX Ltd. All rights reserved.

    <21:27:50>: Phase 1, checking servers connection, please wait...
    <21:27:50>: Stun Checker service is reachable. Phase 1 check passed.
    <21:27:50>: Phase 2a, Check Port Forwarding to UDP SIP port, please wait...
    <21:27:51>: UDP SIP Port is set to 5060. Response received WITH TRANSLATION 61347::5060. Phase 2a check passed with WARNINGS. Some functionality will be LIMITED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/

    <21:27:51>: Phase 2b. Check Port Forwarding to TCP SIP port, please wait...
    <21:27:51>: TCP SIP Port is set to 5060. Response received WITH TRANSLATION 61347::5060. Phase 2b check passed with WARNINGS. Some functionality will be LIMITED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/

    <21:27:51>: Phase 3. Check Port Forwarding to TCP Tunnel port, please wait...
    <21:27:51>: TCP TUNNEL Port is set to 5090. Response received WITH TRANSLATION 61352::5090. Phase 3 check passed with WARNINGS. Some functionality will be LIMITED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/

    <21:27:51>: Phase 4. Check Port Forwarding to RTP external port range, please wait...
    <21:27:56>: UDP RTP Port 9000. Response received WITH TRANSLATION 61353::9000. Phase 4-01 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9001. Response received WITH TRANSLATION 61354::9001. Phase 4-02 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9002. Response received WITH TRANSLATION 61355::9002. Phase 4-03 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9003. Response received WITH TRANSLATION 61356::9003. Phase 4-04 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9004. Response received WITH TRANSLATION 61357::9004. Phase 4-05 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9005. Response received WITH TRANSLATION 61358::9005. Phase 4-06 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9006. Response received WITH TRANSLATION 61359::9006. Phase 4-07 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9007. Response received WITH TRANSLATION 61360::9007. Phase 4-08 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9008. Response received WITH TRANSLATION 61361::9008. Phase 4-09 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9009. Response received WITH TRANSLATION 61362::9009. Phase 4-10 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9010. Response received WITH TRANSLATION 61363::9010. Phase 4-11 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9011. Response received WITH TRANSLATION 61364::9011. Phase 4-12 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9012. Response received WITH TRANSLATION 61365::9012. Phase 4-13 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9013. Response received WITH TRANSLATION 61366::9013. Phase 4-14 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9014. Response received WITH TRANSLATION 61367::9014. Phase 4-15 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9015. Response received WITH TRANSLATION 61368::9015. Phase 4-16 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9016. Response received WITH TRANSLATION 61369::9016. Phase 4-17 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9017. Response received WITH TRANSLATION 61370::9017. Phase 4-18 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9018. Response received WITH TRANSLATION 61371::9018. Phase 4-19 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9019. Response received WITH TRANSLATION 61372::9019. Phase 4-20 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9020. Response received WITH TRANSLATION 61373::9020. Phase 4-21 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9021. Response received WITH TRANSLATION 61374::9021. Phase 4-22 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9022. Response received WITH TRANSLATION 61375::9022. Phase 4-23 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9023. Response received WITH TRANSLATION 61376::9023. Phase 4-24 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9024. Response received WITH TRANSLATION 61377::9024. Phase 4-25 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9025. Response received WITH TRANSLATION 61378::9025. Phase 4-26 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9026. Response received WITH TRANSLATION 61379::9026. Phase 4-27 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9027. Response received WITH TRANSLATION 61380::9027. Phase 4-28 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9028. Response received WITH TRANSLATION 61381::9028. Phase 4-29 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9029. Response received WITH TRANSLATION 61382::9029. Phase 4-30 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9030. Response received WITH TRANSLATION 61383::9030. Phase 4-31 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9031. Response received WITH TRANSLATION 61384::9031. Phase 4-32 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9032. Response received WITH TRANSLATION 61385::9032. Phase 4-33 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9033. Response received WITH TRANSLATION 61386::9033. Phase 4-34 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9034. Response received WITH TRANSLATION 61387::9034. Phase 4-35 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9035. Response received WITH TRANSLATION 61388::9035. Phase 4-36 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9036. Response received WITH TRANSLATION 61389::9036. Phase 4-37 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9037. Response received WITH TRANSLATION 61390::9037. Phase 4-38 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9038. Response received WITH TRANSLATION 61391::9038. Phase 4-39 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9039. Response received WITH TRANSLATION 61392::9039. Phase 4-40 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9040. Response received WITH TRANSLATION 61393::9040. Phase 4-41 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9041. Response received WITH TRANSLATION 61394::9041. Phase 4-42 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9042. Response received WITH TRANSLATION 61395::9042. Phase 4-43 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9043. Response received WITH TRANSLATION 61396::9043. Phase 4-44 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9044. Response received WITH TRANSLATION 61397::9044. Phase 4-45 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9045. Response received WITH TRANSLATION 61398::9045. Phase 4-46 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9046. Response received WITH TRANSLATION 61399::9046. Phase 4-47 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9047. Response received WITH TRANSLATION 61400::9047. Phase 4-48 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9048. Response received WITH TRANSLATION 61401::9048. Phase 4-49 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/
    <21:27:56>: UDP RTP Port 9049. Response received WITH TRANSLATION 61402::9049. Phase 4-50 check passed with WARNINGS. Some functionality may be IMPAIRED. For more information, please visit http://www.3cx.com/blog/docs/firewall-checker/


    Application exit code is 53
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,096
    Likes Received:
    328
    Did your router change? If so, what make/model is it?
     
Thread Status:
Not open for further replies.